Privacy Policy

Privacy Policy

Last Updated: 09/07/2025

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. We do not sell customer information to any third parties.

Information We Collect

We may collect personal data such as your name, email address, phone number, company details, or any other information you provide directly to us—for example, when signing up, contacting us, or subscribing to updates.

How We Use Your Information

We use your information for the following purposes:

To manage our relationship with you, including through email campaigns and updates you subscribe to.

To store and manage customer records in our CRM (Jobber).

To facilitate seamless communication and service delivery.

Sharing and Disclosure

We do not sell or rent your personal data to third parties. Your information is only shared with Jobber, our CRM provider, and any applicable email service providers that we use to send communications you’ve subscribed to.

From Jobber’s policy:

“Thousands of small and medium businesses trust us to keep sensitive data… internally, we make sure that Jobber employees can’t access your information unless it’s absolutely necessary… to keep your information safe… secure connections… encryption using Transport Layer Security (TLS)… stored by AWS… external security firms… test our security at least annually”

Law Enforcement and Legal Compliance

In rare circumstances, we may be required to disclose your information in response to lawful requests (e.g., subpoenas, court orders). We will only share what is legally required, and we will object or notify you when permitted, as outlined by Jobber:

“Jobber may disclose certain user information in response to specific types of legal process… Any request from a non-account owner … must be made through a valid subpoena, court order, or search warrant… we may notify affected users … unless prohibited by law” 

Your Rights

Access, Update, or Delete: You may request access to or correction/deletion of your personal information.

Opt-out: You can unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us.

Changes to This Policy

We may update this policy occasionally. Any changes will be communicated via email or noted on our website. The “Last Updated” date at the top will reflect the most recent revision.

Contact Us

If you have any questions, concerns, or requests about this policy or your data, please contact us at: Info@stellarwindowcleaning.com